Healthcare Assistant

Home / Healthcare Assistant

Responsible to:  Nurse in Charge/Senior Carer

Location :  As per contract

Hours of work :  As per contract

Salary :  As per contract



The role involves contact on a physical and psychological level with patients and their families.


  • Support the registered nurse in implementation of an agreed plan of care with the patient and in accordance with instructions and training received.
  • Help promote and maintain an environment conducive to meeting the needs of the patient / relatives and carers
  • Contribute to a team approach to patient care in conjunction with all members of the multidisciplinary team and Nursing Residential environment
  • Contribute to the legality and accuracy of the patients care plan/ and or other reports and the effectiveness of the established communication/reporting system over the full 24hrs
  • Participate in regular meetings and attend other meetings as requested
  • Undertake tasks and procedures, in which competency has been assessed and recorded specific to the care environment, including for example blood glucose monitoring
  • Participate in research activities as and when required.
  • Provide support and assistance to registered staff.
  • All team members are responsible for behaving in a manner that does not put themselves, patients, visitors and other team members in danger or at risk in the clinical environment
  • To assist in the maintenance of home cleanliness and tidiness and adhere to infection control policy and procedures at all times
  • To assist the patient to ensure they have the opportunity to meet their individual dietary requirements.
  • Ensuring all patients receive their chosen and correct meals
  • To receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the home are greeted and assisted in a welcoming and supportive manner
  • To assist and support registered nurses and clerical staff in administrative duties as required
  • To escort stable patients to and from all home to departments within the hospital/care home


The post holder is required to familiarise themselves with all policies and procedures and to comply with these at all times. Failure to comply with any of these policies may result in disciplinary action up to and including dismissal. These have been agreed with staff and Staff Side and are as follows:

  • Treat others as you would like to be treated
  • Listen to and support others and make time to do so
  • Seek, acknowledge and value others’ experience and contribution
  • Acknowledge others’ beliefs
  • Be courteous and considerate to all
  • Treat others fairly and equally
  • Be honest and trustworthy and act with integrity
  • Encourage others to treat all staff with respect
  • Challenge the behaviour of staff who do not show respect to others


The postholder must maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the Data Protection Act (1998) at all times. The postholder must comply with all company Information and Data Protection policies at all times.


Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and any subsequent relevant legislation and must follow these in full at all times including ensuring that they act in line with all agreed procedures at all times in order to maintain a safe environment for patients, visitors and staff. Failure to comply with these policies may result in disciplinary action up to and including dismissal.

The candidate will need to be working towards an NVQ 2 or the Care Certificate.

Duties include the following:

  • washing and dressing
  • feeding
  • helping people to mobilise
  • toileting
  • bed making
  • generally assisting with patients and overall comfort
  • monitoring patient’s conditions by taking temperatures, pulse, respirations and weight.

Minimum 6 months experience in a healthcare role.